Privacy Notice
This notice covers the SkaudeTuning website, Preview activation, purchase-code delivery, licence checks and support.
1. Who is responsible
SkaudeTuning Oy, Finnish Business ID 3660993-4, Vaahterakuja 1 B 73, 33840 Tampere, Finland, is the controller for the processing described here. Contact info@skaudetuning.com about privacy.
2. Data, purposes and legal bases
| Data | Why we use it and legal basis |
|---|---|
| Email address and request status for Preview activation | To send the requested activation message and complete the Preview activation. Necessary to take steps at your request before a contract or to provide the requested licence. |
| Creem product, checkout, order and transaction identifiers; buyer email; payment, delivery and refund status | To verify an order with Creem, email a single-use purchase code, prevent duplicate delivery, manage refunds and handle support. Necessary to deliver the purchased licence and for related legal obligations or claims. We do not receive or store the buyer's full payment-card details. |
| Device public key or its hash, licence identifiers and status, activation and check times | To bind the licence to the requesting PC, validate access and assist with licence support. Necessary to provide the licence. A device identifier may be personal data. We do not ask for the private device key. |
| Support messages and contact details you send us | To answer questions and handle licence or product issues. Depending on the request, the basis is performance of a contract, a legal obligation or our legitimate interest in providing support and handling claims. |
| Technical connection data, including IP address | To deliver and protect the website and licensing service, limit abuse and diagnose faults. Our application uses IP address for rate limiting; it does not store it in the licensing database. Cloudflare may process network and security logs. The basis is our legitimate interest in service security. |
We need the checkout email to deliver a purchase code and the PC's device proof to bind a Full licence. We do not sell personal data, use it for advertising profiles or run advertising pixels on this website. The current public pages do not use Cloudflare Web Analytics or Zaraz scripts.
3. Service providers and international processing
Cloudflare hosts the public website, licensing service and database, provides DNS and helps protect requests. Purelymail delivers Preview and purchase-code email and hosts our support mailboxes. Creem operates checkout as the merchant of record and sends us order details needed for digital delivery; its notice explains its own processing. We disclose data to authorities where legally required or to establish, exercise or defend legal claims.
These providers and their subprocessors may process information outside the European Economic Area. Cloudflare publishes its Data Processing Addendum, which describes transfer safeguards including EU standard contractual clauses where applicable. Purelymail is operated by Add Rabbit LLC in the United States; its Privacy Policy describes its service data and log retention. Ask us at info@skaudetuning.com for information about safeguards relevant to your data.
4. How long we keep data
- Unactivated Preview requests are removed by the application's cleanup after 30 days. After successful activation, the application clears the Preview email address from its request record.
- Purchase, delivery, refund and licence records are kept while needed to provide the licence, handle support and meet legal obligations or defend claims. Purchase codes are stored encrypted for delivery and stored as a hash for redemption. We review the need for retained records at least annually in January and remove or anonymise them when no longer needed.
- Device and licence records are kept while a licence is active and while needed for support, legal obligations or claims. There is no general automatic deletion of expired or revoked licence records.
- Short term Preview request rate limit records are removed by cleanup after about one week.
- Support messages are kept while the matter is open and thereafter only while needed for legal duties or claims. Their need is reviewed at least annually in January. Purelymail states that its diagnostic logs are deleted after 30 days; its mailbox data is retained while the account is active, subject to its policy.
- Cloudflare processes technical logs under its service settings and retention practices. Contact us for details relevant to a specific request.
5. Your rights
Subject to applicable law, you may request access, correction, deletion, restriction or portability of your data, and object to processing based on legitimate interests. Where we rely on consent, you may withdraw it for the future. Send requests to info@skaudetuning.com. We may verify your identity before releasing licence or device data. You may complain to the Finnish Data Protection Ombudsman or another competent supervisory authority.
6. Automated checks and changes
The licensing service checks licence status and device proof automatically. A conflict can prevent automatic activation; contact licensing@skaudetuning.com for review. We do not use email-based purchasing profiles for these checks. We will update this notice when processing changes and show the new date on this page.